Data Protection

Data protection

The protection and security of personal information is a high priority for us. Below we would like to inform you about which data are collected and for which purposes they are collected:

1. Log-files data collection

You can in principle visit our websites without telling us who you are, if you only want to inform yourself and as long as you do not register or provide us with any other information. In this case, the web server automatically logs log files that can not be assigned to a specific person. This data includes z. The browser type and version, the operating system used, the referrer URL (the page visited previously), the IP address of the requesting computer, the server request's access date and time, and the client's file request (file name and URL). These data are collected only for the purpose of statistical evaluation. A transfer to third parties, for commercial or non-commercial purposes, does not take place.

2. Collection and use of personal data

Responsible for the data processing on this website is Japancom.de Kim Lu, Motzstr. 12, 10777 Berlin, Germany, Tel .: 0049 (0) 30 28097741, E-Mail: info@japancom.de.

Personal data is any data that personally identifies you (such as your name, telephone number, address and e-mail address). These are only collected or processed if you provide them voluntarily, e.g. in the context of a request, opening a customer account or an order to inform us.

When contacting us by e-mail or via a contact form, personal data are collected. Which data are collected, can be seen from the respective input forms. After finishing your request, your data will be deleted.

When creating a user account, personal data is collected and stored for the purpose of processing the contract. Which data are collected can be seen from the respective input forms. Your user account will also store your later orders. Your user account can be deleted at any time if you either inform us of this by a message to the contact option described above or via a designated function in the customer account.

When ordering, these personal data are collected: your pre-and on-delivery, if necessary, your company, billing address, if necessary, a different delivery address, telephone number, e-mail address, any message for a gift and the payment method you have chosen. We use this data to process the purchase contract. After completion of the contract your personal data will be stored in compliance with tax and commercial storage periods and deleted after expiration.

As part of the evaluation for individual products on our websites, your e-mail address will be saved in addition to your rating and published on the website. We need your e-mail to contact you if necessary.

3. Data transfer for fulfillment of the contract

A transfer of your data to third parties without your express consent does not occur, except to our service partners for the contract. For the shipment of your order we give your name and address to the shipping company. If applicable, your shipping notification e-mail address will be forwarded to the parcel service (e.g., DHL) and your telephone number will be forwarded to the shipping company to schedule the delivery if required to deliver ordered goods.

To process payments, we pass on the necessary payment data to the bank or payment service provider (PayPal) responsible for the payment.

PayPal reserves the right to conduct a credit check for some payment methods (eg credit card via PayPal or direct debit via PayPal). For this, your payment details will be forwarded by PayPal to credit bureaus. You can object to the processing of your data at any time by sending a message to PayPal. In so far as this is necessary for the contractual payment, PayPal may continue to be entitled to process your personal data.

For more information, please refer to the PayPal Privacy Policy: https://www.paypal.com/webapps/mpp/ua/privacy-full?locale.x=en_US.

4. Secure data transfer

Our websites use the coding system SSL (Secure Socket Layer). Your personal data is securely transmitted by encryption. This applies to your order as well as the customer login.

5. Using Google Analytics for web analytics

This website uses the "Google Analytics" service provided by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA) to analyze users' website usage. The service uses "cookies" - text files stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

6. Use of cookies

Cookies are small text files that are stored on your data carrier only for the duration of your visit to our website and are deleted when the browser is terminated. We use cookies on some of our sites to help you use our sites. These cookies do not retrieve stored information on your hard disk, nor do they affect your PC or its files. Most browsers are set to automatically accept cookies. Accepting cookies is not a requirement for visiting our websites. In the help menu of your browser you will find information on changing your cookie settings. You can disable the storage of cookies or set your browser to alert you to the sending of cookies. However, it may happen that our websites are only partially functional after deactivating the cookies.

7. Use of Facebook plugins

We use plugins from the social network Facebook operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The plugins are marked with a Facebook logo or the addition of social plug-in of Facebook or Facebook Social Plugin. Your browser builds a direct connection with the servers of Facebook, if you call a website of our website, which contains such a plugin. The content of the plugin is transmitted by Facebook directly to your browser and incorporated by him into the website. By integrating the plugins Facebook receives the information that you have accessed the corresponding page of our website. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the US and stored there. If you are logged in to Facebook, Facebook can assign the visit to your account. If you e.g. press the Facebook "Like" button or leave a comment, the corresponding information is transmitted from your browser directly to Facebook and stored there, published on your Facebook profile and displayed to your Facebook friends. Even if you are not logged in to Facebook, data from websites with active Facebook plugins can be transferred to Facebook. The active plugins set a cookie with an IP address of your computer every time you visit the website. Since your browser sends this cookie unsolicited every time you connect to a Facebook server, Facebook could basically create a profile that lists the websites of the users belonging to the IP address. And it is conceivable that this IP address can be assigned to a person if that person logs on to Facebook later.

If you do not want Facebook to assign your collected data to our Facebook profile via our websites, you must log out of Facebook before visiting our websites. In addition, you can completely prevent the loading of Facebook plug-ins with add-ons for your browser, e.g. with the Facebook Blocker (http://webgraph.com/resources/facebookblocker/) or the script blocker NoScript (http://noscript.net/). 

For information on the purpose, scope of data collection, processing and use of data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy, please refer to the privacy policy of Facebook: https://www.facebook.com/policy.php 

8. Using Twitter Plugins

We use social network plug-ins from Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA (Twitter). The plugins are recognizable with a Twitter logo in the form of a blue Twitter bird. If you visit one of our websites with such a plugin, your browser establishes a direct connection to the servers of Twitter. The content of the plugin is transmitted by Twitter directly to your browser and integrated into the page. By integrating the plugins, Twitter receives the information that you have accessed the corresponding page of our website. If you are logged in to Twitter, Twitter can assign the visit to this page to your Twitter account. If you e.g. If you press the Twitter button, the corresponding information is transmitted directly from your browser to Twitter, stored there, published on your Twitter account and displayed to your Twitter contacts.

If you do not want Twitter to assign your collected data to your Twitter profile via our websites, you must log out of Twitter before visiting our websites. In addition, you can completely prevent the loading of Twitter plug-ins with add-ons for your browser, such as: For example, with the script blocker NoScript (http://noscript.net/).

For information on the purpose, scope of data collection, processing and use of the data by Twitter, as well as your rights and options for privacy protection, please refer to the privacy policy of Twitter: https://twitter.com/privacy. 

9. Integration of the Trusted Shops Trustbadge

To display our Trusted Shops seal of approval and any collected reviews as well as to offer the Trusted Shops products for buyers after placing an order, the Trusted Shops Trust Badge is included on this website.

This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in the optimal marketing of our offer pursuant to Art. 6 (1) sentence 1 lit. f DSGVO. The Trustbadge and the services advertised are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.

When the Trustbadge is called, the Web server automatically stores a so-called server log file, which can be used, for example. Your IP address, date and time of retrieval, amount of data transferred and the

10. Rights of the person concerned: Information, modification and deletion of your data

In accordance with applicable law, you as a user can at any time receive free information about whether and which personal data has been stored about you. You also have the right to correct false data, block or delete your personal data, restrict the processing of data stored about you, the right to revoke consent granted to the processing of data, and complain to a regulatory authority.

We take the protection of your data very seriously. To ensure that your personal data is not disclosed to third parties, please send your request by e-mail or by post with a clear identification of your person: Japancom.de Kim Lu, Motzstr. 12, 10777 Berlin, E-Mail: info@japancom.de